## Learn more

Route product feedback from Slack to the correct engineering team, automatically. This Custom Agent monitors a Slack channel for bugs and feature requests, cross-posts to the relevant team's channel, and files new tickets. It uses a routing rules page as its memory, starting blank and updating itself based on input over time.

**Key benefits:**

- Automatically route feedback to the right team in Slack

- Self-improving routing rules

- Fix bugs faster by getting information to the right team, quickly

**Perfect for:** engineering teams, product teams, support teams, and anyone triaging feedback in Slack

## Start with a template

Browse over 10,000 templates in our [template gallery](https://www.notion.com/templates)